By ordering from us you accept the below terms, conditions and statements for purschase, shipping and return:
You will receive an order confirmation by e-mail when you have placed your order.
The confirmation contains information about your order and your order number. Check your spam filter if mail not received within 24h. When contacting us regarding an order please state your order-number.
Some variations of the products can occur, for example the hue in camouflage colors, chin strap material, cord locks etc because we use different producers for our products.
The price shown in the price list the day the customer orders the item, is the price that will be charged. Our products are regularly updated and price and text might change without warning. We reserve ourself of stock can run out and or differ from actual stock, your order will then be cancelled and all costs refunded to you. Terms and Prices can be changed at any time.
All prices are shown in SEK and include VAT/TAX at current rate of 25%, this will be deducted for orders to countries outside EU at checkout.
Your order requires payment through Klarna Checkout (card or invoice etc) or Swish at no extra charge from us.
Your gear is delivered as first class air mail or postal package depending on weight and or size.
The shipping cost to all countries outside of Sweden is currently a set flat rate of 139 SEK regrdless of order.
Shipping within Sweden is free for private addresses but has a 160 SEK cost for Company's.
Orders are generally sent within 2-3 days but during holidays, National holidays, Easter, Red-days, Middle June – Middle August, and December expect up to 2-3 weeks for handling of your order and answers on e-mail.
Delivery is made to your local post office or service place in approx. 1-2 weeks depending on were in the world you live If the item is broken or lost during transport from Tac-Up Gear, Tac-Up Gear is (Payment) responsible.
If you discover when receiving your order that the package has transportation damage you should immediately report this to your Post office or Service place. If an item is broken or is lost during transport back from customer to Tac-Up Gear, the customer is (Payment) responsible.
Size change, Return, Regret (Ångerrätt).
Ordering from us you accept the below terms and statements, if unsure about sizes contact us before ordering.
If you should receive a defect or wrong item or need to get another size or simply regret your order (konsumenträttighetsdirektiv (2011/83/EU) please contact us at email@example.com, with this info: order-number and info about the product you wish to return and any other questions.
Note this must be provided within 14 days after receival of the order for Sweden and 7 days for rest of the world.
Any returned item must be unused and in its original packing/plastic cover, plastic cover or original packing must not be opened, the product must be free from smell, ex smoking or animal and have a copy of the original order receipt.
The customer must pay for the return cost both for returns and size change. The return cannot be sent as Payment at delivery or similar, this will not be accepted. Underwear, T-shirts, are excluded from above notes and are not returnable or size changeable due to hygienic circumstances!
After we have received and checked the item for flaws (Note that We as retailer should be compensated of any usage that has occurred after trying the product to note its abilities and function. The guidance for goods value deduction is provided by Sweden Konsumentverket.
We will either send size changed product for free or transfer money to your account responding to the order/item value at time of purchase.
The return address is provided to you after contact with us.
Tac-Up Gear AB does not in any way warrant that you, the buyer, can lawfully purchase, posses, carry, use any item which you may order, under any applicable Swedish, international and/or local laws, this also includes our IR patches line of clothes and gear treated with Anti Mosquito finish (Permethrin).
That you are of the legal age to purchase these items and that you are not under any legal disability which would in any way effect your ability to lawfully purchase. Your personal info is treated confidentially and is never shared or sent to a third part that does not have anything to do with our webshop. When you order you admit to that Tac-Up Gear is saving your information for business use this does not include sharing your information with third parties not directly linked (Stripe, PayPal, Klarna etc) to Tac-Up Gear.
Tac-Up Gear is following the Swedish Law, Konsumentköplagen, Köplagen och konsumenträttighetsdirektiv (2011/83/EU) and the EU Commission ODR information.https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Tac-Up Gear AB
187 74 Täby
Plusgiro: 118 38 45-5